What happens with my military aircraft noise enquiry or complaint?
1/01/2022All military aircraft noise enquiries or complaints will be registered and if requested or required, an investigation will commence. The investigation will determine if the aircraft in question is military and if so, whether it was operating within the relevant procedures and guidelines. Opportunities for improvement are also explored and if practicable, are implemented. Should the aircraft in question be non-military, you will be provided this information. You may then wish to direct your aircraft noise enquiry or complaint to Airservices Australia's Noise Complaints and Information Service.
Online
Online military aircraft noise enquiries or complaints are directed to the local airbase for investigation.
Calls
The Defence National Switchboard at 1300 333 362 directs calls to your local airbase. You may be required to leave a voicemail message on an answering machine. Please ensure you leave accurate contact details in order to return your call.
If you wish to send your military aircraft noise enquiry or complaint by mail, you will receive an initial response within 2 working days once received by the Staff Officer Aircraft Noise Management. Please include a telephone number or email address for a faster response.